Refund Policy

Last updated: March 2026

Advisory & Language of Luxury

Cancellation within 48 hours of booking

If you cancel your booking at least 48 hours before the scheduled start time, you will receive a full refund minus a 10% administration fee to cover processing and administrative costs.

Cancellation within 24 hours of booking

If you cancel within 24 hours of the scheduled start time, no refund will be issued. This includes no-shows and late arrivals.

All refund requests must be submitted in writing to support@infinae.co.za.